Refund policy

We want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return or exchange within 3 days of receiving your order.

Conditions for Return or Exchange:

• The item must be unused, in its original condition and packaging.

• Proof of purchase or order confirmation is required.

• Returns or exchanges must be requested within 3 days of delivery.

 

Shipping Costs:

• Customers are responsible for return or exchange shipping costs.

• In case of a defective or wrong item, we will cover the return shipping fees.

 

Non-Returnable Items:

• Items that show signs of use, damage, or are not in their original condition.

• Final sale or clearance items.

 

To initiate a return or exchange, please contact our support team with your order number and reason for return.

Thank you for shopping with ALSHABAH.